Delivery Options / Speed
Delivery times vary depending on the delivery option selected (see below). For urgent orders we have next day and even Saturday options available.
- Royal Mail 2nd Class (estimated 3-5 days)
- Interlink, Fedex or TNT (Next Day before 6pm)
UK Extended - Delivery times may vary for the following post codes (Next Working Day delivery is not guaranteed):
Channel Islands JE & GY
Scottish Highlands G83, G84, AB44, AB45, AB51, AB54 to AB56, IV30 to IV32,FK17 to FK21, IV2 to IV7, IV10 to IV28, IV36, IV40 to IV49, IV51 to IV56, IV63, KW1 to KW3, KW5 to KW14, PH17 to PH26, PHPH30 to PH39, PH49, PH50, PA21 to PA33 & PA35 to PA40.
Isle of Man IM
Northern Ireland BT
- Channel Islands and Republic of Ireland delivery is usually between 1-3 days.
- Delivery times for destinations outside of the UK vary dependant on location.
Delivery Terms & Conditions
- All orders placed before 2pm, Monday to Friday (excluding public holidays), are usually dispatched on the same day.
- Orders placed after 2pm during the week or at weekends are usually processed and dispatched the next working day.
- Delivery costs will be automatically calculated at the checkout dependent on the weight and size of order. You can review delivery costs before confirming your order.
- Orders taken by telephone will incur a service charge.
- We deliver internationally
- Although rare, we may not have your product in stock, however if this is the case we will call you and advise of the date you are likely to receive your goods. Alternatively, we will contact you and offer a similar product in replacement.
- If your order has not arrived within the estimated delivery period, please contact us (via email) and one of the team will get back to you. Unfortunately, we are unable to investigate or take any action until 15 working days have passed.
Refund & Return Policy
If you are unhappy with your order or the goods are faulty, please call or email us within 7 days of receipt of your order.
You will need a Returns Form if you would like to send any goods back to us for a refund. We will provide a refund of the goods minus the delivery charge if the goods are not faulty. There is also a small charge of 50p for processing the refund. We do not cover the cost of returning the goods.
If the goods are faulty you will need a Faulty Goods Return Form and subject to our inspection will refund the cost of the goods.
This does not affect your statutory rights.